Laetus
Laetus
This policy explains how refunds are handled for purchases of Laetus+ activation codes. Our goal is to provide a fair, transparent, and user-friendly purchasing experience.
Last updated: August 2026
If you experience a payment problem or believe a purchase was made in error, please contact us before requesting a chargeback. Most issues can be resolved quickly.
Laetus+ is sold as a digital activation code that unlocks premium features for a fixed period, such as one month or one year. Each activation code may be redeemed once and can be activated immediately, saved for later, or given to another person.
Refund requests may be considered on a case-by-case basis, including situations such as:
Once an activation code has been redeemed, it is generally considered consumed and may no longer be eligible for a refund unless required by applicable law.
Payments made through the Laetus website are securely processed by Paddle, our Merchant of Record. Approved refunds are handled in accordance with Paddle's policies and applicable consumer protection laws.
Activation codes do not expire unless otherwise stated. If you purchase an activation code, you may keep it for future use or give it to someone else before it is redeemed.
Laetus Points are part of the platform's internal participation system. They are not money, have no cash value, cannot be exchanged for currency, and are not refundable.
This Refund Policy may be updated from time to time. The latest version will always be available on this page.
If you have questions about billing, activation codes, or refund requests, please contact us through the information provided on the Contact page.